Client: Centers for Medicare & Medicaid Services
Mind & Media helped fight Medicare fraud through an array of sophisticated training for professionals and accessible awareness messages for beneficiaries.
Preventing Medicare Fraud
Centers for Medicare and Medicaid Services (CMS) monitors and addresses fraud, waste, and abuse in their programs. Part of this involves outreach and education to fraud-fighting professionals in health insurance companies and law enforcement, and to beneficiaries.
For Medicare Parts C and D, prime contractor Rainmakers Strategic Solutions provides subject matter expertise and consulting, but needed an experienced media development partner to produce supporting tools. Mind & Media offered the right mix of communication strategy and media development skills.
Services Provided:
- Content Development
- Web Development
- Web-Based Training
- Webcasting
- Video Production
- Print Design
Content Areas:
- Medicare Benefits
- Identity Theft
- Fraud Prevention
During the multi-year contract Mind & Media:
- Collaborated on annual outreach and education plans to support program integrity efforts
- Produced webcasts and online training for professionals and educational videos for beneficiaries
- Developed an infographic to illustrate the problem of drug diversion and encourage reporting
- Edited and designed printed inserts for Medicare mailings in English and Spanish
- Edited and designed the 200-page Fraud Handbook and accompanying training presentation
- Developed the original Outreach & Education Medicare Integrity Contractor (O&E MEDIC) website*
- Created online Job Aids
- Edited and designed fact sheets
- Created booth, collateral, and graphics for exhibition at industry conferences
Mind & Media’s clear, persuasive content is helping the O&E MEDIC fulfill its mission to reach out to and educate stakeholders to reduce fraud and keep the Medicare & Medicaid programs strong.
*Mind & Media no longer designs or maintains the O&E MEDIC website.